Shipping policy
We believe how a product travels matters just as much as what it becomes.
Your BLOOMbase will arrive carefully packed using low-impact materials wherever possible. Our packaging approach is designed to minimise waste while still protecting your order in transit.
Where possible, we source clean second-hand boxes to reduce packaging waste. This means your parcel may occasionally arrive in a box that has lived a life before or was destined for other use before it reached us. We hope you agree that's a good thing.
All parcels are sealed using plastic-free paper tape rather than conventional plastic tape.
For new packaging materials, we work with suppliers committed to responsible production. Our packaging partner accounts for and offset their Scope 1 and Scope 2 carbon emissions and support environmental charities through the 1% for the Planet initiative.
Delivery Timescales
We currently charge a flat rate of £3.95 per order with complimentary shipping on orders over £50. International shipping will be available once we expand into new countries (see our Global page for more information)
Orders are carefully prepared and dispatched without paperwork or leaflets as part of our low-impact fulfilment approach. Once your order has been dispatched, you will receive a confirmation email with tracking information.
Estimated delivery times will vary depending on location and courier performance.
If you need your order urgently for an upcoming event, please contact us and we will do our best to assist.